Terms and Conditions
Last updated: August 19, 2025
Welcome to SamanaDreams Rides. These Terms and Conditions ("Terms") govern your use of our ATV rental services. By making a reservation or using our services, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing our website, making a reservation, or using our ATV rental services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you may not use our services.
2. Eligibility Requirements
Age and License Requirements
- You must be at least 18 years old to rent an ATV
- You must possess a valid driver's license from your country of residence
- You must provide a government-issued photo ID for verification
- International visitors must have a valid passport and may need an International Driving Permit
Physical Requirements
- You must be physically capable of operating an ATV safely
- You must not be under the influence of alcohol, drugs, or any substances that may impair your ability to operate the vehicle
- Certain medical conditions may prevent you from participating in ATV activities
3. Reservations and Payment
Booking Process
- All reservations must be made through our official website or authorized booking channels
- A valid credit card is required to secure your reservation
- Full payment or a deposit may be required at the time of booking
- Confirmation will be sent via email within 24 hours of booking
Pricing and Fees
- All prices are listed in USD and include applicable taxes unless otherwise stated
- Additional fees may apply for insurance, equipment, or optional services
- Prices are subject to change without notice
- Security deposits may be required and will be refunded upon safe return of the ATV
4. Cancellation and Refund Policy
Cancellation by Customer
- 48+ hours before rental: Full refund minus processing fees
- 24-48 hours before rental: 50% refund
- Less than 24 hours: No refund
- No-show: No refund
Cancellation by Samana Rides
We may cancel your reservation due to:
- Severe weather conditions that make ATV operation unsafe
- Mechanical issues with the reserved ATV
- Force majeure events (natural disasters, government restrictions, etc.)
In such cases, you will receive a full refund or credit for future use.
5. ATV Operation and Safety
Safety Requirements
- Mandatory safety briefing and orientation before operation
- Helmets and safety equipment must be worn at all times
- Follow all traffic laws and regulations
- Stay on designated trails and roads
- Do not exceed recommended speed limits
- No passengers unless specifically authorized
Prohibited Activities
- Operating the ATV under the influence of alcohol or drugs
- Reckless or dangerous driving
- Off-road operation in prohibited areas
- Racing or competitive driving
- Allowing unlicensed persons to operate the ATV
- Smoking while operating the vehicle
6. Liability and Insurance
Customer Responsibility
By renting an ATV, you agree that:
- You assume all risks associated with ATV operation
- You are responsible for any damage to the ATV during your rental period
- You will pay for repairs, replacement, or towing costs if needed
- You are liable for any injuries or damages to third parties
Insurance Coverage
- Basic liability insurance is included in the rental fee
- Additional comprehensive insurance is available for purchase
- Personal travel insurance is strongly recommended
- Check with your personal insurance provider for coverage details
7. Equipment and Maintenance
Vehicle Condition
- All ATVs are inspected and maintained to safety standards
- Report any mechanical issues immediately
- Do not attempt repairs yourself
- Fuel and basic maintenance are included
Return Condition
- Return the ATV in the same condition as received
- Normal wear and tear is acceptable
- Excessive dirt or damage may result in cleaning/repair fees
- Return on time to avoid additional charges
8. Force Majeure
Neither party shall be liable for any failure or delay in performance under these Terms which is due to fire, flood, earthquake, elements of nature, acts of God, acts of war, terrorism, riots, civil disorders, rebellions, or other unforeseeable events or causes beyond the reasonable control of such party.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Dominican Republic. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of the Dominican Republic.
10. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services, to understand our practices regarding the collection and use of your personal information.
11. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes indicates your acceptance of the modified Terms.
12. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining provisions will remain in full force and effect.
13. Contact Information
For questions about these Terms and Conditions, please contact us:
SamanaDreams Rides
Email: info@samanadreams.com
Phone: +1 (226) 486-0381
Address: Avenida Boulevard Circunvalación Carretera El Limon, No. 1 Las Terrenas, Samaná Dominican Republic
Default Terms & Conditions
This is a default terms and conditions template. Administrators can customize this content through the admin settings panel to match your business needs and legal requirements.